Frequently Asked Questions

Everything you need to know about your Silvers shopping experience.

What materials are used in Silvers jewelry?

We specialize in premium 925 Sterling Silver, often finished with rhodium or 18k gold plating to ensure long-lasting shine and durability.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day hassle-free return policy. Items must be in their original, unworn condition with all packaging included to qualify for a full refund.

How should I care for my jewelry?

To maintain brilliance, avoid contact with perfumes and chemicals. Store your pieces in a cool, dry place and clean them gently with a soft microfiber cloth.

Are your products hypoallergenic?

Yes, all our jewelry is nickel-free and lead-free, making it safe and comfortable for those with sensitive skin.

Can I track my order?

Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.